Legal Section | Broken Pie

Privacy Policy

This Privacy Policy outlines how Broken Pie Private Limited ("we," "us," or "our") collects, uses, and safeguards information obtained through your use of our services or interaction with our website.

1. Information We Collect

We may collect personal information, such as your name, email address, contact details, and other relevant information when voluntarily provided by you. Additionally, non-personal information, such as browser details and IP addresses, may be collected for analytical purposes.

2. Use of Your Information

We use the collected information for purposes including but not limited to providing and improving our services, personalizing content, and communicating with you. It is important to note that we do not share, sell, or transfer your personal information to any third parties, except as required by law.

3. Cookies and Similar Technologies

We utilize cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings; however, disabling cookies may impact your access to certain features on our site.

4. Security Measures

We employ reasonable measures to safeguard your information from unauthorized access or disclosure. Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the absolute security of any information you provide to us.

5. No Sharing of Personal Information

It is our commitment to uphold the confidentiality of your personal information. We do not share, sell, or transfer your personal information to any third party, commercial entities, or marketing agencies for any purpose other than what is required by law.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Notification of changes will be provided by posting the revised policy on this page. It is your responsibility to periodically review this Privacy Policy for updates.

7. Contact Us

If you have any questions, concerns, or require further clarification regarding this Privacy Policy, please do not hesitate to contact us at [email protected].

Terms and Conditions

By accessing and using Broken Pie Private Limited's services, you agree to comply with these comprehensive and carefully crafted Terms and Conditions. Please read them thoroughly.

1. Product Purchase

1.1 When you engage in purchasing products or services through our platform, you expressly agree to adhere to the terms delineated in the product description, pricing details, and any supplementary terms presented during the purchase process.

1.2 Broken Pie Private Limited reserves the unequivocal right to modify or discontinue any product or service at its sole discretion, with or without prior notice.

2. Financial Transactions

2.1 **Referral System:** Participants may be provided with the opportunity to earn rewards through our meticulously designed referral system. The terms and conditions governing the referral program will be distinctly outlined, and Broken Pie Private Limited retains the authority to modify the referral system at its sole discretion. Participants are encouraged to review the Referral Program Agreement for detailed information on eligibility, bonuses, and program rules.

2.2 **Deposit of Funds:** Participants may have the option to deposit funds into their accounts for various purposes, such as making product/service purchases, participating in other programs, or paying utility payments. The terms and conditions related to fund deposits, including minimum deposit amounts, processing times, and any associated fees, will be clearly defined before making any payment. Broken Pie Private Limited reserves the right to modify deposit policies to align with regulatory requirements and operational considerations.

2.3 **Withdrawal of Funds:** Eligible participants may choose to withdraw accumulated funds or earnings based on the terms and conditions mentioned. Withdrawal requests must adhere to specific criteria, including minimum withdrawal amounts, processing times, and any associated fees. Broken Pie Private Limited reserves the right to modify withdrawal conditions at its sole discretion to ensure fairness, regulatory compliance, and the overall integrity of the financial system.

2.4 **Transfer of Funds to Other Members:** In certain instances, participants may be permitted to transfer funds to other members within the Broken Pie Private Limited platform. Broken Pie Private Limited reserves the right to modify fund transfer conditions at its sole discretion to maintain the security and integrity of the platform.

2.5 **Earning Commissions:** In addition to the Referral System, participants may have the opportunity to earn commissions based on product sales or other qualifying actions. The specific commission structure, eligibility criteria, and payout mechanisms will be detailed in the website. Broken Pie Private Limited reserves the right to adjust commission rates, qualification criteria, and payout methods at its sole discretion. Participants will be informed of any changes to the commission structure, and the latest structure will be accessible on the Broken Pie Private Limited platform.

3. Compliance with Laws

3.1 Participants are expected to diligently comply with all applicable local, state, and federal laws and regulations. Engaging in any illegal or unethical activities, including but not limited to fraud, misrepresentation, or unauthorized use of Broken Pie Private Limited's platform, may result in immediate termination of participant accounts and legal action.

4. Termination of Accounts

4.1 Broken Pie Private Limited reserves the right to terminate participant accounts for any violation of these Terms and Conditions or any other policies outlined by the company. Termination may lead to the forfeiture of accumulated funds or benefits associated with the participant's account.

5. Changes to Terms and Conditions

5.1 Broken Pie Private Limited reserves the prerogative to update or modify these Terms and Conditions at any time. Participants will be promptly notified of changes, and continued use of the platform following modifications constitutes unequivocal acceptance of the revised terms.

6. Intellectual Property Rights

6.1 All intellectual property rights, including but not limited to trademarks, logos, and content, displayed on the Broken Pie Private Limited platform, are the sole property of Broken Pie Private Limited. Unauthorized use, reproduction, or distribution of these materials is strictly prohibited.

7. Governing Law and Dispute Resolution

7.1 These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

8. Confidentiality

8.1 Participants acknowledge and agree to maintain the confidentiality of any proprietary information, trade secrets, or sensitive data shared by Broken Pie Private Limited during the course of their engagement with the platform.

9. Indemnification

9.1 Participants agree to indemnify and hold harmless Broken Pie Private Limited, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in connection with their use of the platform.

10. Third-Party Links

10.1 The Broken Pie Private Limited platform may contain links to third-party websites or services. Broken Pie Private Limited is not responsible for the content, accuracy, or reliability of these third-party links. Accessing these links is at the participant's own risk.

11. Data Privacy

11.1 The collection and processing of participant data are governed by our Privacy Policy. By using the Broken Pie Private Limited platform, participants consent to the collection and use of their information in accordance with the Privacy Policy.

12. Limitation of Liability

12.1 To the extent permitted by applicable law, Broken Pie Private Limited shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, revenue, or data arising out of or in connection with the use of the platform.

13. Force Majeure

13.1 Broken Pie Private Limited shall not be liable for any failure or delay in performance under these Terms and Conditions resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government regulations.

14. Severability

14.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

15.1 These Terms and Conditions constitute the entire agreement between the participant and Broken Pie Private Limited regarding the use of the platform and supersede all prior agreements and understandings, whether oral or written.

16. Waiver

16.1 The failure of Broken Pie Private Limited to enforce any provision of these Terms and Conditions shall not be construed as a waiver of its right to do so in the future.

17. Assignment

17.1 Participants may not assign or transfer their rights or obligations under these Terms and Conditions without the prior written consent of Broken Pie Private Limited.

18. Amendments

18.1 These Terms and Conditions may be amended or modified by Broken Pie Private Limited from time to time. Participants will be notified of such changes, and continued use of the platform after modifications constitutes acceptance of the revised terms.

19. Contact Information

19.1 For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].

Refund Policy

Thank you for choosing Broken Pie Private Limited. We are committed to providing excellent products and services to our valued customers. In certain situations, you may be eligible for a refund as outlined below:

1. Product Purchase Refunds

1.1 **Not Satisfied with the Product/Service:** If you are not satisfied with your purchase of a product/service from Broken Pie Private Limited, you may request a refund within 7 days from the date of delivery. To initiate a refund, please contact our customer support team at [email protected]. The following conditions apply:

  • The product must be returned in its original condition, unopened, and with all accompanying materials.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping and handling charges are non-refundable.
  • The customer is responsible for return shipping costs unless the product is deemed defective or damaged upon receipt.
  • Refunds will be processed within 7 business days after the returned product is received and inspected.

2. Utility Payment Failure Refunds

2.1 **Utility Payment Issues:** In the event of a utility payment failure through the Broken Pie Private Limited platform, you may be eligible for a refund. The following conditions apply:

  • If your utility payment is not processed successfully, and funds are deducted from your account, please contact our customer support team at [email protected] within 2 days of the payment failure.
  • We will investigate the payment failure and, if confirmed, initiate a refund to the original payment method.
  • Refunds will be processed within 2 business days after the payment failure is verified.
  • If the payment failure is due to an error on our part, all associated fees will be refunded.
  • Refunds for utility payment failures do not apply if the failure is a result of incorrect payment information provided by the customer.

Please note that the processing time for refunds may vary depending on the payment method and financial institution. If you have any questions or concerns regarding refunds, please contact our customer support team at [email protected].

**Note:** This refund policy is subject to change without prior notice. Please check our website or contact customer support for the most up-to-date refund policy.

Disclaimer

The information provided on this website or through the Broken Pie Private Limited platform is for general informational purposes only. All content, including text, graphics, images, and any other material, is not intended to be a substitute for professional advice.

Broken Pie Private Limited makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Broken Pie Private Limited be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or the Broken Pie Private Limited platform.

Through this website or the Broken Pie Private Limited platform, you may be able to link to other websites that are not under the control of Broken Pie Private Limited. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Broken Pie Private Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

**Note:** This disclaimer is subject to change without prior notice. Please check our website for the most up-to-date disclaimer.